You applied for a job and heard from Alert Hire. Here is what that means.

Who is responsible for your application

The recruitment agency you applied to. They hold your details, they decide which candidates to interview and what the role requires, and they make every decision about whether you go forward. Alert Hire is software the agency uses. Every invitation and every interview says that an AI assistant is involved and which agency it is working for. If you have a question about the job or your application, the agency is the place to ask, and we will help them answer.

What Alert Hire holds about you

• Your name and email address, and your phone number and location if the agency provided them or you typed them on a job’s interview link.
• Your CV, if the agency added one: the file, the text read out of it, and the work history and contact details taken from that text.
• Your interview answers, if you did the written interview: your answers to the key checks (such as right to work, notice period, salary expectation or location), your answers to the questions, and the times you opened, started and finished it.
• How each answer was written: how many characters were pasted in rather than typed, and roughly how long you spent typing. The recruiter sees a note when most of an answer was pasted in; it does not change any score.
• What the software produced: scores, short summaries, the evidence it quoted from your CV and answers, and the decision the recruiter recorded.
• Delivery records for the emails we sent you, and ordinary server logs kept for security.

We do not collect health information, government identifiers or other sensitive information on purpose. If your CV or an answer contains something like that, it is stored with the rest of the document, treated with the same care, and not used to score you.

What the AI does

• Sends you a written interview. You receive an email with your own link, either because the agency added you or because you left your name and email on the job’s interview link. You answer in your own words and your own time, up to the expiry date shown in the invitation. There is no timer on the questions.
• Asks the key checks first. Quick questions the agency set, such as whether you have the right to work in Australia or how soon you could start. Each answer is marked automatically against the rule the agency set; one that does not pass is shown to the recruiter, and never ends the interview or rejects you by itself.
• Asks the role’s questions, one at a time, and a follow-up where an answer needs more detail, then scores your answers and writes a report for the recruiter.
• May read your CV first, if the agency screens CVs for the role, scoring it against what the role needs and quoting the evidence behind each score so the recruiter can check it.

What the AI does not do

• It does not decide whether you go forward. A recruiter at the agency reads the report, sees the evidence behind each score, and records the decision.
• It does not pretend to be a person. The invitation and the interview both say an AI assistant is involved.
• It does not use your CV or your answers to train AI models, and neither does the AI provider we use, under our agreement with them.
• It does not sell your information or use it to market to you.

If you would rather not

Choose "I'd rather not" on the interview page. The recruiter is told, nothing more is sent to you, and any answers you already gave are kept only so the recruiter can see that you declined. Declining the written interview does not remove you from the agency's process; the recruiter decides what happens next, as they would for any candidate.

If you think an assessment is wrong

Ask the agency to review it. The recruiter can see the evidence behind every score and is the person who makes the decision. Depending on the agency's settings, candidates who are not taken forward can also ask for a plain-language summary of the reasons.

Where your information is stored, and for how long

Your records, CV, answers and scores are stored in a database and file store hosted in Sydney, Australia, encrypted, with backups kept in Australia. A small number of overseas providers handle single steps: the AI model that reads CVs and scores answers is provided by Anthropic in the United States, which does not use the text to train models under our agreement, and the emails we send are delivered by Resend, also in the United States. The privacy policy lists every provider.

Your CV and the text read out of it are deleted automatically after a period the agency sets, between 3 and 24 months from when it was added. Your answers, the scores and the report are kept while the agency uses Alert Hire, so its team can refer back to them, and are removed within 90 days of it stopping. You can ask the agency, or us, to delete them sooner.

Your rights

You can ask for a copy of the personal information held about you, ask for it to be corrected, or ask for it to be deleted. The quickest route is the agency you applied to, because they hold the full application and we act on their instruction. You can also email us at admin@alertai.com.au with "Candidate data" in the subject; we reply within 30 days and may need to confirm who you are first. If you think your information has been mishandled, the privacy policy explains how to complain, including to the Office of the Australian Information Commissioner.

Cookies and search engines

The interview pages set no cookies and are marked so that search engines do not index them. Nothing about your interview is public.

Messages you did not expect

Alert Hire only contacts people an agency has added as candidates for a role, or who left their details on a job’s interview link. If you receive a message claiming to be from Alert Hire about a job you know nothing about, do not click the link, and forward it to admin@alertai.com.au so we can look into it.